The Only Constant Is Change – Engage. Evolve. Progress.

Our Process

The bigger picture

An organisation is a collection of people working together for a common purpose.
We partner with our clients to achieve success and growth by cultivating the potential in their people.

About Us

Organisational Culture

Employee behaviours reflect how seriously the organisation’s leaders take the promises they make to their stakeholders. The repeated behavioural patterns become an organisation’s culture.

About Us

People Development

Our purpose is to co-create high performance organisational cultures that enable the delivery of the organisation’s goals. We do this by ensuring that the systems and components they have assembled for people development are effective, suitable for purpose and continuously evolve to remain future fit.

About Us

The Mosaic Magic

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The Mosaic
Performance System

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The Mosaic
Performance System

Green part of mosaic
Culture Development
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An organisations culture is a reflection of the behaviour that is reinforced over time by the leadership and recognition systems. Influencing culture is arguably more important than influencing external stakeholder perceptions, including customers. A culture development strategy is as critical as a marketing and communications strategy. We bring deep-seated, cross-sector expertise in how to evolve core culture in support of an organisation’s vision, mission and values.

Pink part of mosaic
Learning and Development
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People and organisations are under increasing and constant pressure to perform, they therefore need to continuously adapt and evolve. An L&D strategy is essential to ensure that people and performance continues to align with the organisation’s goals and objectives. Our approach to learning and development ensures that the organisation never loses sight of the bigger picture and broader operating context while addressing colleagues’ development needs. Our subject expertise encompasses all stages of the employee lifecycle.

Blue/yellow part of mosaic
Employee Life Cycle
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People are normally an organisation’s critical asset and most expensive resource. We help our clients attract, onboard, engage, inspire, develop, and successfully transition employees so they become and remain advocates for the organisation for the duration of their relationship and beyond.

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Colleague and Stakeholder Engagement
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An organisation’s reputation is its brand. It therefore stands to reason that leaders need to understand who their key stakeholders are, internally and externally, and how to manage their perceptions consistently. We partner with organisations to co-create future fit stakeholder engagement and communication strategies and systems that stimulate trust, loyalty, and advocacy.

Small Yellow part of Mosaic
Purpose, Vision, Values and Strategy
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We partner with leaders to articulate the heart and soul of their organisation’s reason for being. We do this by exploring the stories, rites and rituals that collectively form the company’s purpose, legacy, and desired future before translating these into tangible and meaningful goals and objectives that underpin performance.

Green Blue part of Mosaic
Leadership Development
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The example set by leaders is the most important indicator of whether an organisation will achieve its purpose, vision, and goals. Our approach identifies the unique blend of leadership behaviours and competencies needed to deliver our client’s aspirational culture. We then partner with the leadership team to co-create systems, processes and programmes that enable them to bring that culture to life, sustainably. All is underpinned by our Future Fit Leadership Model.

Yellow part of mosaic
Coaching and Mentoring
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Line managers are arguably the most important influencers within organisations. But who influences and supports the influencers? The value of external leadership support is a well-established fact and fast becoming a norm, especially as managers and leaders increasingly own their personal development path. We offer the following coaching solutions; 1:1, coaching around specific issues or challenges, systemic team coaching, in-house coaching programmes and academies, and ongoing coach CPD and supervision.

Culture Development

An organisations culture is a reflection of the behaviour that is reinforced over time by the leadership and recognition systems. Influencing culture is arguably more important than influencing external stakeholder perceptions, including customers. A culture development strategy is at least as important as a marketing and communications strategy and we bring deep-seated, cross-sector expertise in how to evolve core culture in support of an organisation’s vision. mission and values.

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The Mosaic Magic

Complete Mosaic Logo Empty Mosaic

Click Me

The Mosaic
Performance System

The Mosaic
Performance System

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Yellow part of mosaic
Coaching and Mentoring
Learn More

Line managers are arguably the most important influencers within organisations. But who influences and supports the influencers? The value of external leadership support is a well-established fact and fast becoming a norm, especially as managers and leaders increasingly own their personal development path. We offer the following coaching solutions; 1:1, coaching around specific issues or challenges, systemic team coaching, in-house coaching programmes and academies, and ongoing coach CPD and supervision.

Green part of mosaic
Culture Development
Learn More

An organisations culture is a reflection of the behaviour that is reinforced over time by the leadership and recognition systems. Influencing culture is arguably more important than influencing external stakeholder perceptions, including customers. A culture development strategy is as critical as a marketing and communications strategy. We bring deep-seated, cross-sector expertise in how to evolve core culture in support of an organisation’s vision, mission and values.

Pink part of mosaic
Learning and Development
Learn More

People and organisations are under increasing and constant pressure to perform, they therefore need to continuously adapt and evolve. An L&D strategy is essential to ensure that people and performance continues to align with the organisation’s goals and objectives. Our approach to learning and development ensures that the organisation never loses sight of the bigger picture and broader operating context while addressing colleagues’ development needs. Our subject expertise encompasses all stages of the employee lifecycle.

Blue/yellow part of mosaic
Employee Life Cycle
Learn More

People are normally an organisation’s critical asset and most expensive resource. We help our clients attract, onboard, engage, inspire, develop, and successfully transition employees so they become and remain advocates for the organisation for the duration of their relationship and beyond.

Small Red part of Mosaic
Colleague and Stakeholder Engagement
Learn More

An organisation’s reputation is its brand. It therefore stands to reason that leaders need to understand who their key stakeholders are, internally and externally, and how to manage their perceptions consistently. We partner with organisations to co-create future fit stakeholder engagement and communication strategies and systems that stimulate trust, loyalty, and advocacy.

Small Yellow part of Mosaic
Purpose, Vision, Values and Strategy
Learn More

We partner with leaders to articulate the heart and soul of their organisation’s reason for being. We do this by exploring the stories, rites and rituals that collectively form the company’s purpose, legacy, and desired future before translating these into tangible and meaningful goals and objectives that underpin performance.

Green Blue part of Mosaic
Leadership Development
Learn More

The example set by leaders is the most important indicator of whether an organisation will achieve its purpose, vision, and goals. Our approach identifies the unique blend of leadership behaviours and competencies needed to deliver our client’s aspirational culture. We then partner with the leadership team to co-create systems, processes and programmes that enable them to bring that culture to life, sustainably. All is underpinned by our Future Fit Leadership Model.

Team member Kate

“Each and every person in a business contributes to the bigger organisational picture so it’s hugely important that those two aspects are carefully aligned and complement one another.

Agile and evolving processes are important. But the adhesive that holds all of this together is undoubtedly excellent leadership practice and an organisational culture that promotes and encourages continuous learning and growth.”

Kate Hargreaves

Founder and CEO

Courses

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Yellow part of mosaic

CMI Level 7 Certificate in Leadership Coaching and Mentoring

blended

Commencing October 2023 running to Febuary 2024.

£1750.00

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Upcoming events

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“I would highly recommend working with Mosaic. From the high-quality resources and materials through to the support and delivery from the team, it was all very powerful and definitely worthwhile. If you want development that will make a genuine difference to the way your business operates, to improve your results and relationships, this is it.”

Operational Director

Case Studies
North East Local Enterprise Partnership Logo Tombola Logo Walker Filtration Logo Newcastle University Logo Komatsu Logo Cumbria County Council Logo The Cumberland Logo Barbour Logo Advanced Logo Everflow Water Logo NHS Northumberland Logo CPP Logo End Clothing Logo Ernest Young Logo Forfusion Logo General Electric Logo GSK Logo Northumbria University Logo Sage Logo TPXimpact Master Logo TSG Logo Tyne and Wear Fire Service Logo University of the West of Scotland Logo Visual Soft Logo TPImpact Logo Kaefer Logo razorblue Logo Newcastle City Council British Engines logo North east chamber of commerce logo Newcastle International Airport Logo BEL Valves Adopt North East Logo

Thought Pieces

A selection of thought-provoking leadership insights and reflections based around The Mosaic Method and our core proposition. We would love to continue the conversation…please follow us on social media and subscribe to our monthly newsletter for more interesting takes, resources, and general musings.

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Team member Kate

Kate Hargreaves

Founder and CEO

Kate is a highly experienced, qualified, skilled and intuitive executive coach and management consultant focused on sustainable outcomes and recognised as the go to name for people development in the North East. She creates safe spaces quickly, guiding people to engage in the conversations that really matter, empowering and motivating teams to commit and take action towards the attainment of collective goals and ambitions from a position of clarity and well-being.

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Team member Ian

Ian P Buckingham

Strategy and Consultancy Partner

Ian’s consultancy and coaching pedigree spans corporate, agency and interim roles at senior leadership levels for high profile organisations in a range of sectors. He is our lead strategist and was the founding MD of Omnicom’s London, New York-and mainland Europe-based Interbrand Inside. He also has strong ties to Nottingham and Leicester University’s MBA and growth strategy programmes.

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Annie Profile Pic

Annie Wildman

Operations Lead

Annie is a super organiser with over 30 years’ experience providing executive support for organisations as diverse as English National Ballet and the mobile phone network 3 UK. A massive fan of the arts and culture, Annie has an MA in Music from the University of York and enjoys choral singing and amateur dramatics although her favourite role is corralling the team here at Mosaic.

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Kelly Cowburn

Leadership and Design Consultant

Kelly is at the heart of many of our most successful projects and programmes as one of our lead designers. She has considerable cross-sector experience and expertise, and excels at project management. When she’s not at her desk, you’ll find her on her latest epic hike.

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Jo Muun Photo

Jo Munn

Programme Manager

Jo is the engine driving our key development programmes. She has extensive experience managing projects and clients, and is an accomplished L&D and consultancy services manager.

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Mary Dawson

Mary Dawson

Coaching Psychologist

Another passionate advocate of personal authenticity, Mary works at the relationship interface between home and work, to help fellow leaders gain deeper, more powerful insights and self-awareness from both current and past experiences in order to overcome obstacles, make the most of opportunities and achieve their goals.

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Ben Hardman

Ben Hardman

Trainer, coach and consultant

A highly motivated, assured and experienced training and development professional and personal performance specialist, Ben has a proven track record in…

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Iain Henderson

Iain Henderson

L&D consultant and group coach

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Sandra Sampson

Sandra Sampson

Leadership Coach

A leadership coach and people-centred change agent with considerable cross-sector depth and breadth, Sandra is also a wellbeing and mental health counsellor and L&D practitioner of enviable repute.

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Team member Neil

Neil Mundell-Phipps

Senior Trainer and Facilitator

Neil is an experienced trainer and facilitator online and face-to-face with significant experience in the travel sector and range of industries.

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Products

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Brand Champions: How superheroes bring brands to life

The second in Ian’s brand trilogy, this pivotal text takes a deeper dive into the relationship between high-performing organisations and sustainable leadership practices that deliver hard results. He takes the reader on a journey through multi-cultural storytelling practices; approaches to multi-stakeholder engagement and tried and tested methods for creatively driving business transformation fit for an age of volatility and complexity. Once again, Ian blends insights from the blue-chip corporate world with highly respected creative agency consultancy tried and tested in a range of sectors and pressurised environments, often reflecting projects he has personally led from the front. As with Brand Engagement this is an invaluable guide for HR Directors and teams; Communications and Change professionals; senior leaders and line managers; enlightened marketers and consultants looking for truly joined-up thinking.

£45.00 Buy Now

Brand Engagement: How Employees Make or Break Brands

A ground-breaking book that explores the intersection between the disciplines of HR; Comms and Marketing from a leadership perspective. Ian unpacks, with the use of case studies, how employees are a critical stakeholder community, making or breaking the promise any organisation, be it investment bank or non-profit, makes to the markets they serve. At the forefront of personal and corporate brand theory and practice but from the most pragmatic and user-friendly of perspectives, packed of models and “how to” content on subjects that include employee and customer engagement, culture change, organisation development and leadership.

£45.00 Buy Now

Mosaic Coaching Handbook

A compilation of tools, models, frameworks and best practice templates for coaching, aligned with the Mosaic approach.

£20.00 Buy Now
  • Mosaic Partners @PartnersMosaic

    01 Jan