What We Do
As a soft skills agency we practice what we preach and our values are at the heart of everything we do.
We partner with our clients to generate hard, sustainable business results from their people processes and systems.
Our values provide the foundation for all of our client relationships and ways of working.
- Sustainable results focused
- Obsessed with authenticity
- Partnership orientated
- Uncompromising about quality
- Cultivate creativity
Rooted in the classic situation, complication, resolution model, our first step is to ensure that we have a clear understanding of our client’s challenges, goals, internal landscape and required performance outcomes.
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Situation
Every organisation is unique
The immersion phase ensures that, as partners, we fully appreciate each client’s particular needs and idiosyncrasies.
The Organisation Development (OD) system in particular and key stakeholder perceptions will provide the guiding insights needed to design and develop the transformation plan and map.
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Complication
Challenges are opportunities for growth
We partner with our clients to understand the root causes of their challenges and assumptions underpinning their opportunities. We then build this understanding into a range of sustainable, creative solutions based on their business goals, aspirations and our independent, objective and fresh perspective.
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Resolution
We apply best practice where we can or partner with our clients to create unique solutions
Finally, we work together to craft, shape and implement people-centred initiatives, projects, systems and programmes that complement their existing ways of working, evolve the status quo and help deliver their plans and strategies more effectively.
We thrive on client advocacy.
It’s how we continue to grow.
Our most ambitious stated aim at the outset of every fresh project, programme or assignment is that our clients will, at the end of the process, be happy and proud to share their change experience and story because of the results we achieved together and the sustainable approach we implemented.
The Mosaic Proposition
Our proposition represents our collective change expertise and specialism within the Organisation Development field.
We don’t cover every aspect of HR and Organisation Development, but we have deep, tried and tested experience and skills in the following seven specialist areas that collectively, working in unison, represent what we call the Mosaic People Performance System.
The Mosaic
People Performance
System
The Mosaic Magic
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The Mosaic
Performance System
The Mosaic
Performance System
Culture Development
Learn MoreAn organisations culture is a reflection of the behaviour that is reinforced over time by the leadership and recognition systems. Influencing culture is arguably more important than influencing external stakeholder perceptions, including customers. A culture development strategy is as critical as a marketing and communications strategy. We bring deep-seated, cross-sector expertise in how to evolve core culture in support of an organisation’s vision, mission and values.
Learning and Development
Learn MorePeople and organisations are under increasing and constant pressure to perform, they therefore need to continuously adapt and evolve. An L&D strategy is essential to ensure that people and performance continues to align with the organisation’s goals and objectives. Our approach to learning and development ensures that the organisation never loses sight of the bigger picture and broader operating context while addressing colleagues’ development needs. Our subject expertise encompasses all stages of the employee lifecycle.
Employee Life Cycle
Learn MorePeople are normally an organisation’s critical asset and most expensive resource. We help our clients attract, onboard, engage, inspire, develop, and successfully transition employees so they become and remain advocates for the organisation for the duration of their relationship and beyond.
Colleague and Stakeholder Engagement
Learn MoreAn organisation’s reputation is its brand. It therefore stands to reason that leaders need to understand who their key stakeholders are, internally and externally, and how to manage their perceptions consistently. We partner with organisations to co-create future fit stakeholder engagement and communication strategies and systems that stimulate trust, loyalty, and advocacy.
Purpose, Vision, Values and Strategy
Learn MoreWe partner with leaders to articulate the heart and soul of their organisation’s reason for being. We do this by exploring the stories, rites and rituals that collectively form the company’s purpose, legacy, and desired future before translating these into tangible and meaningful goals and objectives that underpin performance.
Leadership Development
Learn MoreThe example set by leaders is the most important indicator of whether an organisation will achieve its purpose, vision, and goals. Our approach identifies the unique blend of leadership behaviours and competencies needed to deliver our client’s aspirational culture. We then partner with the leadership team to co-create systems, processes and programmes that enable them to bring that culture to life, sustainably. All is underpinned by our Future Fit Leadership Model.
Coaching and Mentoring
Learn MoreLine managers are arguably the most important influencers within organisations. But who influences and supports the influencers? The value of external leadership support is a well-established fact and fast becoming a norm, especially as managers and leaders increasingly own their personal development path. We offer the following coaching solutions; 1:1, coaching around specific issues or challenges, systemic team coaching, in-house coaching programmes and academies, and ongoing coach CPD and supervision.
Culture Development
An organisations culture is a reflection of the behaviour that is reinforced over time by the leadership and recognition systems. Influencing culture is arguably more important than influencing external stakeholder perceptions, including customers. A culture development strategy is at least as important as a marketing and communications strategy and we bring deep-seated, cross-sector expertise in how to evolve core culture in support of an organisation’s vision. mission and values.
CloseThe Mosaic Magic
Click Me
The Mosaic
Performance System
The Mosaic
Performance System
Swipe to explore the pieces
Close Coaching and Mentoring
Learn MoreLine managers are arguably the most important influencers within organisations. But who influences and supports the influencers? The value of external leadership support is a well-established fact and fast becoming a norm, especially as managers and leaders increasingly own their personal development path. We offer the following coaching solutions; 1:1, coaching around specific issues or challenges, systemic team coaching, in-house coaching programmes and academies, and ongoing coach CPD and supervision.
Culture Development
Learn MoreAn organisations culture is a reflection of the behaviour that is reinforced over time by the leadership and recognition systems. Influencing culture is arguably more important than influencing external stakeholder perceptions, including customers. A culture development strategy is as critical as a marketing and communications strategy. We bring deep-seated, cross-sector expertise in how to evolve core culture in support of an organisation’s vision, mission and values.
Learning and Development
Learn MorePeople and organisations are under increasing and constant pressure to perform, they therefore need to continuously adapt and evolve. An L&D strategy is essential to ensure that people and performance continues to align with the organisation’s goals and objectives. Our approach to learning and development ensures that the organisation never loses sight of the bigger picture and broader operating context while addressing colleagues’ development needs. Our subject expertise encompasses all stages of the employee lifecycle.
Employee Life Cycle
Learn MorePeople are normally an organisation’s critical asset and most expensive resource. We help our clients attract, onboard, engage, inspire, develop, and successfully transition employees so they become and remain advocates for the organisation for the duration of their relationship and beyond.
Colleague and Stakeholder Engagement
Learn MoreAn organisation’s reputation is its brand. It therefore stands to reason that leaders need to understand who their key stakeholders are, internally and externally, and how to manage their perceptions consistently. We partner with organisations to co-create future fit stakeholder engagement and communication strategies and systems that stimulate trust, loyalty, and advocacy.
Purpose, Vision, Values and Strategy
Learn MoreWe partner with leaders to articulate the heart and soul of their organisation’s reason for being. We do this by exploring the stories, rites and rituals that collectively form the company’s purpose, legacy, and desired future before translating these into tangible and meaningful goals and objectives that underpin performance.
Leadership Development
Learn MoreThe example set by leaders is the most important indicator of whether an organisation will achieve its purpose, vision, and goals. Our approach identifies the unique blend of leadership behaviours and competencies needed to deliver our client’s aspirational culture. We then partner with the leadership team to co-create systems, processes and programmes that enable them to bring that culture to life, sustainably. All is underpinned by our Future Fit Leadership Model.
Say Hello
If you like what you see and would like a more detailed conversation with a member of our senior team, please get in touch.
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